Privacy policy

Information and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

  • Identity of the Responsible Party: QUALITY PHARMACEUTICAL CONSULTING S.L.
  • Trade name: QUALIPHARMA
  • NIF/CIF: B84549294
  • Address: EDIFICIO NETPHARMA, Carretera de Fuencarral, 22, 28108 Alcobendas (Madrid).
  • E-mail: info@qualipharmagroup.com

 

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data you send us through the forms on the web, will receive the treatment of data of “Web users and subscribers”. For the processing of our users’ data, we implement all the technical and organizational security measures established in the current legislation.

Principles we will apply to your personal information

In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of lawfulness, fairness and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
  • Data minimization principle: We will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.
  • Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

 

How do we collect personal data?

The personal data we process at www.qualipharmagroup.com comes from:

  • Contact Form
  • Subscription form

 

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not www.qualipharmagroup.com is processing personal data concerning him/her.

Interested persons have the right to:

  • Request access to personal data relating to the data subject.
  • Request rectification or deletion
  • Request the limitation of your treatment
  • Opposing treatment
  • Request data portability

 

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. QUALIPHARMA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and to transmit it to another data controller when:

  • Treatment is based on consent
  • The data have been provided by the person concerned.
  • The processing is carried out by automated means.

 

When exercising your right to data portability, you will have the right to have personal data transmitted directly from data controller to data controller where technically feasible.

Data subjects shall also have the right to effective judicial protection and the right to file a complaint before the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

For what purpose do we process your personal data?

When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, you are providing personal information for which QUALIPHARMA is responsible. This information may include personal data such as your IP address, name, physical address, email address , phone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by www.qualipharmagroup.com, only as described in the Legal Notice and this Privacy Policy.

In www.qualipharmagroup.com there are different systems for capturing personal information and I treat the information provided by the interested parties for the following purposes for each capture system (forms):

  • Contact form: We request the following personal data: Name, Email, to respond to the requirements of the users of qualipharmagroup.com. For example, we may use these data to respond to your request and answer any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms and conditions of contract. I inform you that the data you provide will be located in Dinahosting servers (QUALIPHARMA provider) within the EU.
  • Content subscription form: In this case, we request the following personal data: Name, Email, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. Within the website there are several forms to activate the subscription. The electronic bulletins or newsletter are managed by I inform you that the data you provide will be located on the servers of Mailrelay (supplier of QUALIPHARMA) outside the EU in the USA.  Mailrelay is covered by the EU-US Privacy Shield agreement, whose information is available here, approved by the European Data Protection Committee.
  • Registration form for blog comments: To comment on blogqualipharmagroup.com publications, the user is required to register through this form. In this case, we request the following personal data: Name, Email, Website. Once registered, the user will be able to make as many comments as he/she wishes and reply to the previous ones. I inform you that the data you provide will be located on the servers of DinaHosting (QUALIPHARMA provider) within the EU.

 

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data are also collected and obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.
  • To manage social networks. qualipharmagroup.com may have a presence in social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of www.qualipharmagroup.com will be governed by this section. As well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user of QUALIPHARMA It will treat your data for the purposes of properly managing its presence in the social network, reporting activities, products or services www.qualipharmagroup.com. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers in social networks to send advertising individually.

 

In accordance with the provisions of the European General Data Protection Regulation (RGPD) 2016/679, QUALIPHARMA with address at EDIFICIO NETPHARMA, Carretera de Fuencarral, 22, 28108 Alcobendas (Madrid) will be responsible for the processing of data corresponding to Website Users and subscribers.

QUALIPHARMA, does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals can be made, in those cases, consent will be required to users informing about the identity of the collaborator and the purpose of the collaboration. This will always be done with the strictest security standards.

Remarketing

The remarketing function allows us to reach people who have previously visited www.qualipharmagroup.com and associate a specific audience with a specific message. Remarketing is a method of getting users who have visited our site to return to it.

As a user of www.qualipharmagroup.com, I hereby inform you that we are collecting or may collect information for this remarketing function at www.qualipharmagroup.com.

The information we collect thanks to this function is collected by Facebook cookies and Google Adwords cookies.

If you do not want your information collected by these cookies, you can opt out of Google’s use of cookies through Google’s Ads Settings. You can also opt out of the use of cookies from a third party vendor through the Network Advertising Initiative opt-out page.

This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the privacy settings of the user in each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, although users do not use the service, it collects web traffic data relating to the pages on which they are installed.

Facebook Ads (ONLY IF YOU PUBLISH ON FACE)

At www.qualipharmagroup.com we use Facebook ads, Facebook’s advertising platform, which allows us to create campaigns and ads. When generating an ad, you can segment the audience by:

  • Location
  • Demographic data (age, sex, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy on the Internet and through other channels

 

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the newsletter subscriptions. In no case will the information from Facebook be used for a different purpose.

Google Adwords (ONLY IF ADWORDS CAMPAIGNS ARE PERFORMED)

In www.qualipharmagroup.com we use Google Adwords, the Adwords advertising platform, which allows us to create campaigns and ads. The data obtained through Google are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Google be used for any other purpose.

Legitimation for the processing of your data

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Also the contracting of products and services according to the terms and conditions set forth in the COMMERCIAL POLICY.

Data category

The categories of data processed are identification data. No specially protected categories of data are processed.

How long will we keep your data?

The personal data provided will be retained:

  • As long as the commercial relationship is maintained.
  • Until its deletion is requested by the interested party.
  • Period from the last confirmation of interest: 1 year.

 

To which recipients will your data be communicated?

Many tools we use to manage your data are contracted by third parties. To provide services strictly necessary for the development of the activity, www.qualipharmagroup.com, shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc. a Delaware company with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help www.qualipharmagroup.com analyze how users use the website. The information generated by the cookie about your use of www.qualipharmagroup.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Hosting: DinaHosting, based in Spain. More information at: dinahosting.com. DinaHosting treats the data with the purpose of providing hosting services to QUALIPHARMA.

Web platform: WordPress with address in USA. More information at: https://es.wordpress.com/ treats the data with the purpose of providing its web platform services to QUALIPHARMA.

Navigation

When browsing www.qualipharmagroup.com non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • Google analytics
  • Facebook inside

 

We use this information to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

Data secrecy and security

www.qualipharmagroup.com is committed to the use and processing of personal data included users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

www.qualipharmagroup.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With respect to the confidentiality of processing, QUALIPHARMA will ensure that any person who is authorized by QUALIPHARMA to process customer data (including its staff, collaborators and service providers), will be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

When any Security Incident occurs, upon becoming aware of it QUALIPHARMA shall notify the Customer without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Customer.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and accuracy of the data you submit to www.qualipharmagroup.com exonerating QUALIPHARMA from any liability in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by QUALIPHARMA in the manner and for the purposes stated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating to QUALIPHARMA in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

Changes in the privacy policy

QUALIPHARMA reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, QUALIPHARMA will announce on this page the changes introduced reasonably in advance of their implementation.

Commercial mailings

In accordance with the LSSICE, www.qualipharmagroup.com does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility to give express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 of Services of the Information Society and electronic commerce, www.qualipharmagroup.com undertakes not to send commercial communications without properly identifying them.

Document revised on 01/01/2025.

On behalf of the QUALIPHARMA team, we thank you for taking the time to read this privacy policy.