{"id":9766,"date":"2025-01-28T10:39:31","date_gmt":"2025-01-28T09:39:31","guid":{"rendered":"https:\/\/www.qualipharmagroup.com\/canal-de-denuncias\/"},"modified":"2025-05-07T15:58:05","modified_gmt":"2025-05-07T13:58:05","slug":"complaints-channel","status":"publish","type":"page","link":"https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/","title":{"rendered":"Complaints channel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9766\" class=\"elementor elementor-9766 elementor-209\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17775db e-flex e-con-boxed e-con e-parent\" data-id=\"17775db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d4b601 elementor-widget elementor-widget-heading\" data-id=\"0d4b601\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaints channel<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1029b7 elementor-widget elementor-widget-text-editor\" data-id=\"d1029b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As of 11 July 2023, QUALIPHARMA starts its internal complaints channel in compliance with the (Spanish) Law 2\/2023 to protect its good image, keeping QUALIPHARMA free from any responsibility for acts that could be committed by its administrators, managers or employees. The following offences are to be avoided:<\/p><ul><li><strong>Fraud<\/strong> (deception with the intention of obtaining an economic benefit; violation of a tax rule by deception, to avoid paying a tax).<\/li><li><strong>Embezzlement<\/strong> (appropriation or diversion of public property for one&#8217;s own benefit or for the benefit of others)<\/li><li><strong>Harassment at work and\/or sexual harassment<\/strong><\/li><\/ul><p>\u00a0<\/p><p>This communication and updates will always be made through Viva Engage and all our communication tools and is open to all employees and stakeholders.<\/p><p>We would like to point out that reports will always be kept confidential &#8211; data will only be provided with consent &#8211; that all personal data will always be anonymised, that all reports will be duly received and resolved as soon as possible, and that evidence will be kept for 10 years.<\/p><p>As of today, the person in charge of the Complaints Channel is \u00c1lvaro Soto Mengotti, who will attend either personally, by telephone or by e-mail canal.denuncias@qualipharmagroup.com. Complaints can also be sent to the superior\/professional contact, so that he\/she can start the process. If you would like to know more about our policies on whistleblowing, equality in the workplace and non-discrimination, please do not hesitate to contact us at the above-mentioned e-mail address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>As of 11 July 2023, QUALIPHARMA starts its internal complaints channel in compliance with the (Spanish) Law 2\/2023 to protect its good image, keeping QUALIPHARMA free from any responsibility for acts that could be committed by its administrators, managers or employees. The following offences are to be avoided: Fraud (deception with the intention of obtaining [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9766","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints channel | Qualipharma<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints channel | Qualipharma\" \/>\n<meta property=\"og:description\" content=\"As of 11 July 2023, QUALIPHARMA starts its internal complaints channel in compliance with the (Spanish) Law 2\/2023 to protect its good image, keeping QUALIPHARMA free from any responsibility for acts that could be committed by its administrators, managers or employees. The following offences are to be avoided: Fraud (deception with the intention of obtaining [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/\" \/>\n<meta property=\"og:site_name\" content=\"Qualipharma\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-07T13:58:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qualipharmagroup.com\/wp-content\/uploads\/2023\/12\/logo-qualipharmagroup.png\" \/>\n\t<meta property=\"og:image:width\" content=\"220\" \/>\n\t<meta property=\"og:image:height\" content=\"98\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/en\\\/complaints-channel\\\/\",\"url\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/en\\\/complaints-channel\\\/\",\"name\":\"Complaints channel | Qualipharma\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/#website\"},\"datePublished\":\"2025-01-28T09:39:31+00:00\",\"dateModified\":\"2025-05-07T13:58:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/en\\\/complaints-channel\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.qualipharmagroup.com\\\/en\\\/complaints-channel\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/en\\\/complaints-channel\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Complaints channel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/#website\",\"url\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/\",\"name\":\"Qualipharma\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/#organization\",\"name\":\"Qualipharma\",\"url\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/logo-qualipharmagroup.png\",\"contentUrl\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/logo-qualipharmagroup.png\",\"width\":220,\"height\":98,\"caption\":\"Qualipharma\"},\"image\":{\"@id\":\"https:\\\/\\\/www.qualipharmagroup.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/qualipharma\\\/?viewAsMember=true\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Complaints channel | Qualipharma","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/","og_locale":"en_US","og_type":"article","og_title":"Complaints channel | Qualipharma","og_description":"As of 11 July 2023, QUALIPHARMA starts its internal complaints channel in compliance with the (Spanish) Law 2\/2023 to protect its good image, keeping QUALIPHARMA free from any responsibility for acts that could be committed by its administrators, managers or employees. The following offences are to be avoided: Fraud (deception with the intention of obtaining [&hellip;]","og_url":"https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/","og_site_name":"Qualipharma","article_modified_time":"2025-05-07T13:58:05+00:00","og_image":[{"width":220,"height":98,"url":"https:\/\/www.qualipharmagroup.com\/wp-content\/uploads\/2023\/12\/logo-qualipharmagroup.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/","url":"https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/","name":"Complaints channel | Qualipharma","isPartOf":{"@id":"https:\/\/www.qualipharmagroup.com\/#website"},"datePublished":"2025-01-28T09:39:31+00:00","dateModified":"2025-05-07T13:58:05+00:00","breadcrumb":{"@id":"https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.qualipharmagroup.com\/en\/complaints-channel\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.qualipharmagroup.com\/en\/"},{"@type":"ListItem","position":2,"name":"Complaints channel"}]},{"@type":"WebSite","@id":"https:\/\/www.qualipharmagroup.com\/#website","url":"https:\/\/www.qualipharmagroup.com\/","name":"Qualipharma","description":"","publisher":{"@id":"https:\/\/www.qualipharmagroup.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.qualipharmagroup.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.qualipharmagroup.com\/#organization","name":"Qualipharma","url":"https:\/\/www.qualipharmagroup.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.qualipharmagroup.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.qualipharmagroup.com\/wp-content\/uploads\/2023\/12\/logo-qualipharmagroup.png","contentUrl":"https:\/\/www.qualipharmagroup.com\/wp-content\/uploads\/2023\/12\/logo-qualipharmagroup.png","width":220,"height":98,"caption":"Qualipharma"},"image":{"@id":"https:\/\/www.qualipharmagroup.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/qualipharma\/?viewAsMember=true"]}]}},"_links":{"self":[{"href":"https:\/\/www.qualipharmagroup.com\/en\/wp-json\/wp\/v2\/pages\/9766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualipharmagroup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qualipharmagroup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualipharmagroup.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualipharmagroup.com\/en\/wp-json\/wp\/v2\/comments?post=9766"}],"version-history":[{"count":4,"href":"https:\/\/www.qualipharmagroup.com\/en\/wp-json\/wp\/v2\/pages\/9766\/revisions"}],"predecessor-version":[{"id":9770,"href":"https:\/\/www.qualipharmagroup.com\/en\/wp-json\/wp\/v2\/pages\/9766\/revisions\/9770"}],"wp:attachment":[{"href":"https:\/\/www.qualipharmagroup.com\/en\/wp-json\/wp\/v2\/media?parent=9766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}